Returns and Cancellation Policy
If for any reason you are not satisfied with the quality of the works we will rectify this to the highest level possible within the technical limitation of the material until you are satisfied
Time limit is 14 days from receipt of items
We will only release all the material following receipt of full payment
Standard Service: for orders will be approx 2-3 weeks (variable depending on time of year and current work load)
We use tracked delivery for all items send unless other method specifically agreed by both parties
We do not under any circumstance ship to the following countries
Democratic Republic of Congo
Federal Republic of Yugoslavia & Serbia
Lebanon and Syria
North Korea (Democratic People’s Republic of Korea)
Republic of Guinea
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bushey Digital 47 Ashfield Ave Bushey Herts WD23 4HG
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Any items left with us including Tapes, Reels and DVDs not collected within 12 months will be disposed of.
Your own supplied USB supplied devices
We request that any USB device you supply is empty or contains nothing important as we sometimes need to format the device to copy the digital files to it, and we do not take any responsibility for loss of content on customer USB devices
Loss of your media
We pride ourselves on utmost care of your precious tapes , in the very unlikely event of loss of tapes on our premises or in our care that become unrecoverable we will pay a maximum compensation up to £50 per order
“Excellent service . My tapes were ready on time and Alan is very helpful. I would highly recommend BusheyDVD”
“I am very happy with the efficient service I received from Bushey DVD and I would highly recommend them.”
“Excellent and professional service. Easy and clear order system. Good communications and service in advised timescales.”
“Very efficient service, professional with quality results at a decent price. Easy to navigate website.”
“A very good service to have one's video & audio tapes converted to digital format. I'm happy with the results.”